What services do you offer?

Offering a wide range of services, including general repairs, plumbing, electrical work, painting, carpentry, flooring installation, maintenance tasks, and more. For a complete list, please visit our services page.

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Are you licensed and insured?

Yes, I am fully licensed and insured, ensuring peace of mind for clients.

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What areas do you service?

Better Get Steve Handyman Services offers services in and around the Sugarloaf, Conyngham, Drums, Mountaintop areas. Please contact me for details about your location.

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Do you provide free estimates?

Yes, I offer free estimates for most jobs. Please contact me to discuss your project, and I’ll provide a detailed quote.

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Is there a minimum charge for service calls?

Yes, I have a minimum service charge to cover travel and time.

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What is your cancellation policy?

I understand that plans can change. If you need to cancel, please notify me at least 24 hours in advance to avoid cancellation fee of $125.

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What should I do if I need to reschedule my appointment?
If you need to reschedule, please contact me as soon as possible. I’ll do our best to accommodate your new preferred date and time.

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Can I book multiple services at once?

Yes, you can schedule multiple services in one appointment. This can save you time and money, and I’ll work to accommodate your needs efficiently.

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How do I know if my project requires a permit?

Permits are typically required for major renovations or electrical/plumbing work. I can help determine if your project needs a permit and assist with the process if needed.

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How far in advance should I schedule my service?

I recommend scheduling as early as possible, especially for larger projects or during peak seasons. However, I often have same-day or next-day availability for urgent requests.
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How do you charge for your services?
I typically charge on a per-project basis or an hourly rate, depending on the job's complexity. Our estimates will outline all costs upfront.

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How can I pay for your services?

I accept various payment methods, including cash, checks, and digital payments. Payment details will be discussed before the job begins.

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What types of payment plans do you offer?

Currently, I accept full payment upon completion of the job. For larger projects, we can discuss payment arrangements as needed.

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What if I have an emergency repair?
I understand that emergencies can happen. Please call me directly, and I will do our best to respond quickly to address urgent issues.

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​What types of materials do you typically use?
I use high-quality materials suited to each project. If you have specific preferences or brand requirements, let us know, and we’ll do our best to accommodate.​

 

What if I want to make changes during the project?
If you’d like to make changes, please communicate them to me as soon as possible. We’ll discuss any impacts on the timeline and budget.

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What should I do if I have a concern during the project?

If you have any concerns during the project, please address them with me right away. I value your input and aim to ensure you’re completely satisfied.

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Do you have a customer satisfaction guarantee?
Yes, I am committed to your satisfaction. If you are not happy my work, please let me know, and I will do my best to resolve any issues.

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​How long will my project take?
The duration of a project depends on its complexity and scope. I will provide an estimated timeline during the initial consultation.

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                    If you have any other questions or need further assistance, please feel free to reach out!